Remote Mortgage Servicing Quality Specialist

Renovo Financial; Tampa (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k plan with employer matching

Paid time off

Medical, dental, vision benefits

Voluntary benefit offerings

Hybrid work schedule

Job summary

A growing private lender in Florida is seeking a Quality Specialist to enhance customer satisfaction and improve operation efficiency. The ideal candidate will have at least 1 year of experience in Quality Assurance and excellent problem-solving skills. Flexible work options are available, including remote and hybrid schedules, along with comprehensive benefits including a 401k plan and health insurance.

Qualifications

• 1+ years of related work experience in Quality Assurance.
• 1-2 years of mortgage servicing experience.
• Willingness to adapt and change with a fast-growing company.

Responsibilities

• Review data entered in the servicing system for data integrity.
• Perform regular audits of servicing processes to identify areas for improvement.
• Communicate with Manager your goals, objectives, and key results.

Skills

Attention to detail

Problem solving skills

Effective communication

Organizational abilities

Analytical skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

A growing private lender in Florida is seeking a Quality Specialist to enhance customer satisfaction and improve operation efficiency. The ideal candidate will have at least 1 year of experience in Quality Assurance and excellent problem-solving skills. Flexible work options are available, including remote and hybrid schedules, along with comprehensive benefits including a 401k plan and health insurance.