Remote Mortgage Claims QA Analyst I

Carrington; Madison (WI); Remote; USD 63,039,000 - 74,501,000; Full time

Benefits offered by this job

Healthcare plans

Discretionary 401(k) match

Education Reimbursement

Employee referral bonuses

Charitable foundation support

Job summary

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Default QA FHA Claims Analyst I to review FHA Part A mortgage insurance claims for accuracy and file submissions. This remote role operates under moderate supervision in a compliant, policy-driven environment.

You will work to meet investor and insurer timelines, perform quality checks, and escalate trends while collaborating with the claim filing team and other departments.

Qualifications

• High School diploma required; some college preferred.
• One or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.
• Moderate knowledge of default claims processes for insurers and investors.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate effectively with all levels of staff and management.
• Ability to manage multiple tasks to meet strict deadlines.
• Ability to handle changing priorities under pressure.

Responsibilities

• Review FHA Part A claims for accuracy within investor/timeframes.
• Perform quality checks using a scorecard and/or checklist to identify errors.
• Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely.
• Document system with appropriate tasking and comments.
• Ensure accurate dates and information are recorded on the Part A claim form.
• Review the foreclosure and default timeframe to ensure extensions are included.
• Finalize and submit claim to agency for payment.

Skills

Interpersonal skills

Time management

Communication (written and verbal)

Education

High School diploma

Some college

Tools

Quality scorecard

Claim filing system

Job description

Carrington Mortgage Services, part of The Carrington Companies, is seeking a Default QA FHA Claims Analyst I to review FHA Part A mortgage insurance claims for accuracy and file submissions. This remote role operates under moderate supervision in a compliant, policy-driven environment.

You will work to meet investor and insurer timelines, perform quality checks, and escalate trends while collaborating with the claim filing team and other departments.