Remote Mortgage Broker Relationship Manager

John Hancock; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Manulife Bank is seeking a Senior Business Development Manager, Broker (BDM) to act as a key relationship manager with mortgage brokers in a defined territory. The role focuses on promoting Manulife Bank mortgage products, educating brokers about offerings, and pursuing opportunities to cross-sell other Bank products.

The role emphasizes relationship building, education, training and active promotion across broker networks, with special work-from-home arrangements and travel within the assigned

Qualifications

• Sound understanding of personal and commercial lending policies.
• 7+ years of banking/credit experience.
• 5+ years experience in the Mortgage broker environment.
• Superior sales and customer service abilities.
• Highly organized and self disciplined.
• Excellent negotiation skills.
• Good knowledge of Manulife Bank mortgage products, including Manulife One.
• Good working knowledge of PC Windows environment.
• Good understanding of regulatory / legal environment and issues.
• Business planning skills.
• Time and territory management skills.
• Have or be working toward an industry designation, AMP, etc.
• Ability to travel throughout territory.
• Presentation /Communication Skills.

Responsibilities

• Develop, maintain and expand mortgage broker relationships within a specified geographic territory; act as an information resource for the full range of Bank mortgage products and services.
• Optimize delivery of value-added products, service and advice while enhancing sales efforts through consultation and demonstrating the merits of integrated Bank products and services.
• Perform front line business risk management through compliance with policies and escalation of concerns.
• Share best practices and collaborate with other managers to improve products and services.
• Partner with other Manulife and Manulife Bank representatives to build broker interest in debt management, deposits and loans.

Skills

Lending policies

Banking experience

Mortgage broker experience

Sales skills

Organizational skills

Negotiation skills

Product knowledge

Windows OS

Regulatory knowledge

Planning skills

Time management

Travel ability

Presentation skills

Job description

Manulife Bank is seeking a Senior Business Development Manager, Broker (BDM) to act as a key relationship manager with mortgage brokers in a defined territory. The role focuses on promoting Manulife Bank mortgage products, educating brokers about offerings, and pursuing opportunities to cross-sell other Bank products.

The role emphasizes relationship building, education, training and active promotion across broker networks, with special work-from-home arrangements and travel within the assigned