Remote Modernization & Javelina Support Analyst

Delta Health Systems Mcc; Stockton (CA); Hybrid; USD 115,000 - 125,000; Full time

Job summary

Delta Health Systems is seeking an Application Modernization & Javelina Support Analyst to improve critical healthcare systems, data integrations, and reporting. You will bridge business operations and IT, handling Javelina JV platform support, data loads, and process automation.

Collaborate with IT, operations, finance, vendors, and stakeholders to troubleshoot production issues, document procedures, and push modernization initiatives forward.

Qualifications

• Experience supporting healthcare operations, claims administration, health plan, payer, or TPA systems.
• Experience with Mphasis Javelina (JV) or a comparable claims administration platform strongly preferred.
• Working knowledge of healthcare operational processes, including claims processing, accumulators, ID cards, EOBs, reporting, and vendor file processes.
• Strong SQL and database skills, with experience supporting reporting, data validation, and operational workflows.
• Experience with AS400 systems, C#/.NET applications, or legacy application modernization.
• Strong analytical and troubleshooting skills with the ability to investigate and resolve system, data, and process issues.
• Experience developing clear technical documentation, operational procedures, and troubleshooting guides.
• Strong communication and organizational skills with the ability to work effectively across technical and non-technical teams.
• Ability to independently manage day-to-day support responsibilities while contributing to longer-term modernization initiatives.

Responsibilities

• Provide ongoing technical and operational support for the Mphasis Javelina (JV) platform, including ID cards, EOBs, accumulator data loads, historical claims data loads, and related business processes.
• Troubleshoot system, data, file, and production issues; coordinate resolution with internal teams and external vendors as appropriate.
• Support modernization of legacy AS400 and finance-related applications, including application conversion, enhancement, testing, validation, and deployment using C#/.NET technologies.
• Support recurring healthcare reporting and file processes, including CMS Mandatory Reporting, Limited Liability Reporting, Anthem Dual Coverage files, and other operational reporting requirements.
• Identify opportunities to automate manual reporting, data processing, validation, and other recurring operational activities.
• Support daily accumulator loads and historical accumulator and claims data conversions associated with new group implementations, including validation and reconciliation of loaded data.
• Maintain a centralized repository of reporting and operational SQL queries, including documentation of purpose, usage, business ownership, execution frequency, dependencies, and scheduling requirements.
• Support consistent standards for SQL storage, version control, documentation, and governance.
• Develop and maintain technical and operational documentation, including process flows, file layouts, business rules, system dependencies, validation procedures, troubleshooting steps, error handling, and escalation procedures.
• Create and maintain operational runbooks and knowledge resources to support business continuity and reduce reliance on undocumented institutional knowledge.
• Partner with business users, operations, IT, and vendors to understand system requirements, resolve issues, and implement practical process and system improvements.

Skills

SQL

AS400

C#/.NET

Data validation

Troubleshooting

Documentation

Vendor coordination

ETL

Reporting

Automation

Tools

Mphasis Javelina (JV)

SharePoint

Job description

Delta Health Systems is seeking an Application Modernization & Javelina Support Analyst to improve critical healthcare systems, data integrations, and reporting. You will bridge business operations and IT, handling Javelina JV platform support, data loads, and process automation.

Collaborate with IT, operations, finance, vendors, and stakeholders to troubleshoot production issues, document procedures, and push modernization initiatives forward.