Remote Microsoft 365 Copilot & Agent Solutions Engineer

SHI; Dover (DE); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth opportunities

Health and financial benefits

World-class facilities

Job summary

SHI is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to serve as a customer-facing technical advisor. You will assess, deploy, secure, govern, and expand Copilot and Agent 365 capabilities for enterprise AI adoption.

This hands-on role blends Microsoft 365 administration, tenant assessment, governance, cost management, and PowerShell automation to deliver secure, cost-efficient AI at scale.

Qualifications

• Assess Microsoft 365 tenants across identity, security, compliance, licensing, information architecture, collaboration, and data readiness.
• Lead Copilot deployments, including prerequisite validation, licensing, feature enablement, admin configuration, pilot planning, rollout support, and expansion.
• Evaluate and operationalize Microsoft 365 Copilot, Agent Builder, and Agent 365 for customers.

Responsibilities

• Assess tenant readiness and risk across identity, security, and data governance.
• Configure and deploy Copilot and related Microsoft 365 features for customers at scale.
• Provide advisory services on licensing, cost management, and governance for enterprise AI.
• Develop automation and runbooks using PowerShell to support deployments.

Skills

Microsoft 365 admin

Copilot readiness

Security governance

PowerShell scripting

Tenant assessment

Tools

PowerShell

Job description

SHI is seeking a Solutions Engineer for Microsoft 365 Copilot and Agent 365 to serve as a customer-facing technical advisor. You will assess, deploy, secure, govern, and expand Copilot and Agent 365 capabilities for enterprise AI adoption.

This hands-on role blends Microsoft 365 administration, tenant assessment, governance, cost management, and PowerShell automation to deliver secure, cost-efficient AI at scale.