Remote Membership Billing & Reconciliation Specialist

Premera Blue Cross; New Hampshire; Remote; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Medical, vision, and dental coverage

401K employer match

Pension plan

Wellness programs

Paid time off

Tuition assistance

On-site parking

Zusammenfassung

Premera is seeking a Membership Specialist II to perform reconcilement analyses, audits, and enrollment/billing support for Individual or Group accounts. The role involves using reconciliation databases, Excel, and Access to ensure accurate records and timely resolutions.

The position emphasizes medical/health insurance familiarity, strong problem-solving, and customer communication while meeting department metrics and policy guidelines.

Qualifikationen

• Two years of accounting/finance/bookkeeping experience required.
• One year as Membership Analyst I or similar reconciliation role preferred.
• Health or insurance industry experience is a plus.

Aufgaben

• Perform reconciliation analysis and auditing for accounts receivable.
• Identify, resolve, and document enrollment and billing issues.
• Update eligibility and enrollment data using systems and reports.
• Educate members and brokers on billing processes and portal usage.
• Respond promptly to member, broker, and internal inquiries.

Kenntnisse

Accounting experience

Reconciliation

Excel

Access

Ausbildung

Associate’s degree in accounting/finance/bookkeeping

High School diploma or GED

Tools

Excel

Access

Jobbeschreibung

Premera is seeking a Membership Specialist II to perform reconcilement analyses, audits, and enrollment/billing support for Individual or Group accounts. The role involves using reconciliation databases, Excel, and Access to ensure accurate records and timely resolutions.

The position emphasizes medical/health insurance familiarity, strong problem-solving, and customer communication while meeting department metrics and policy guidelines.