Remote Membership Billing and Reconciliation Specialist II

Premera Blue Cross; Minneota (MN); À distance; USD 45 000 - 71 000; Plein temps

Avantages offerts par ce poste

Commuter perks

Free on-site parking

On-site facilities for wellness

Tuition assistance

Résumé du poste

Premera Blue Cross in Minnesota is seeking a Membership Specialist II to perform moderate to complex reconciliation analysis and enrollment/billing tasks for accounts receivable, using reconciliation databases, receipts, and Excel/Access.

You will resolve enrollment issues, maintain notes, educate members and brokers on processes, and ensure compliance with regulations. The role is telecommuter with standard daytime hours.

Qualifications

• Identifies and resolves complex reconciliation discrepancies.
• Performs enrollment and billing issue resolution with documentation of outcomes.
• Uses Excel/Access and reconciliation tools to update eligibility, enrollment, and accounts.

Responsabilités

• Identify, resolve, and document complex reconciliation discrepancies independently.
• Process refunds, premium transfers, reinstatements, and insufficient fund issues.
• Maintain comprehensive notes and prepare written correspondence regarding billing and enrollment issues.
• Educate members, brokers, or groups on billing processes and contract interpretation.
• Communicate with clients/state agencies to resolve electronic feed and web entry issues.

Connaissances

Reconciliation

Accounts receivable

Enrollment/billing

Customer service

Analytical skills

Formation

High School diploma or GED

Associate degree in accounting/finance

Bachelor's degree in accounting/finance

Outils

Excel

Access

Description du poste

Premera Blue Cross in Minnesota is seeking a Membership Specialist II to perform moderate to complex reconciliation analysis and enrollment/billing tasks for accounts receivable, using reconciliation databases, receipts, and Excel/Access.

You will resolve enrollment issues, maintain notes, educate members and brokers on processes, and ensure compliance with regulations. The role is telecommuter with standard daytime hours.