Remote Member Support Specialist – Banking & Payments

American Notary USA; Washington; Hybrid; USD 21,000 - 30,000; Full time

Job summary

Nuvision Federal Credit Union is seeking a Remote Call Center Representative to handle member inquiries, assist with loan payments, and provide online banking support from a remote location across multiple states. The role emphasizes accuracy, customer service, and adherence to credit union policies.

The position includes a focus on notary services and on identifying suspicious activity, with procedures for reporting potential fraud.

Responsibilities

• Assist members with loan payments and basic online banking support.
• Support notary services and report suspicious behavior or potential fraud.

Job description

Nuvision Federal Credit Union is seeking a Remote Call Center Representative to handle member inquiries, assist with loan payments, and provide online banking support from a remote location across multiple states. The role emphasizes accuracy, customer service, and adherence to credit union policies.

The position includes a focus on notary services and on identifying suspicious activity, with procedures for reporting potential fraud.