Remote Member Support Rep – Loans & Online Banking

American Notary USA; United States; A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

Nuvision Federal Credit Union is seeking a full-time Member Contact Center Representative 1 for remote work across AK, AZ, NV, TX, WA, WY. You will handle member inquiries, process payments, and provide basic online banking assistance from a home-based or remote location.

The role requires strong communication skills and a customer-service mindset; prior call center experience is a plus. This position supports notary services and emphasizes identifying potential fraud and security concerns.

Formación

• Experience in call center or customer service is a plus.
• High school diploma or equivalent required.

Responsabilidades

• Process loan payments.
• Provide basic online banking support.
• Assist members with notary services and report suspicious activity.

Conocimientos

Customer service

Communication

Remote work

Herramientas

CRM software

Descripción del empleo

Nuvision Federal Credit Union is seeking a full-time Member Contact Center Representative 1 for remote work across AK, AZ, NV, TX, WA, WY. You will handle member inquiries, process payments, and provide basic online banking assistance from a home-based or remote location.

The role requires strong communication skills and a customer-service mindset; prior call center experience is a plus. This position supports notary services and emphasizes identifying potential fraud and security concerns.