Remote Member Support Rep – Loans & Online Banking

American Notary USA; United States; Remote; USD 32,000 - 46,000; Full time

Job summary

Nuvision Federal Credit Union is hiring a Call Center - Member Contact Center Rep 1 for full-time remote work across AK, AZ, NV, TX, WA and WY. You will assist members with loan payments and basic online banking support.

The position supports notary services and helps identify and report suspicious activity or possible fraud as part of the credit union's security and member service standards. This role emphasizes compliance, teamwork, and attentive support to ensure smooth member experiences

Responsibilities

• Process loan payments and provide basic online banking support.
• Assist with notary services and respond to member inquiries.
• Identify suspicious activity and report fraud as needed.

Job description

Nuvision Federal Credit Union is hiring a Call Center - Member Contact Center Rep 1 for full-time remote work across AK, AZ, NV, TX, WA and WY. You will assist members with loan payments and basic online banking support.

The position supports notary services and helps identify and report suspicious activity or possible fraud as part of the credit union's security and member service standards. This role emphasizes compliance, teamwork, and attentive support to ensure smooth member experiences