Remote Member Experience Advisor

Visa Hunt; United States; Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Comprehensive training

Mentorship

Job summary

Globe Life AO offers a fully remote remote Member Support Advisor role, allowing you to work from anywhere in the United States. You will assist individuals who have requested information about benefit programs, guide them through options, and help with onboarding while delivering exceptional service.

No prior industry experience is required; comprehensive onboarding and mentorship are provided to develop professional skills and a long-term career path.

Qualifications

• Strong verbal and written communication skills.
• Experience delivering exceptional customer service.
• Ability to work independently in a remote environment.
• Comfort using Zoom and web-based tools.
• Reliable high-speed internet and a suitable home office.

Responsibilities

• Meet with clients virtually via Zoom and phone.
• Guide clients through available benefit programs.
• Explain options clearly and professionally.
• Support new members through onboarding.
• Maintain accurate digital records and schedule appointments.
• Deliver empathetic, high-quality customer service.
• Participate in ongoing training and mentorship.

Skills

Excellent communication

Customer service mindset

Independent remote work

Time management

Tech-savvy

Education

High school diploma

Tools

Zoom

Job description

Globe Life AO offers a fully remote remote Member Support Advisor role, allowing you to work from anywhere in the United States. You will assist individuals who have requested information about benefit programs, guide them through options, and help with onboarding while delivering exceptional service.

No prior industry experience is required; comprehensive onboarding and mentorship are provided to develop professional skills and a long-term career path.