Remote Member Support Advisor

Visa Hunt; United States; Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Comprehensive training

Mentorship

Job summary

Globe Life AO offers a fully remote remote Member Support Advisor role, allowing you to work from anywhere in the United States. You will assist individuals who have requested information about benefit programs, guide them through options, and help with onboarding while delivering exceptional service.

No prior industry experience is required; comprehensive onboarding and mentorship are provided to develop professional skills and a long-term career path.

Qualifications

• Strong verbal and written communication skills.
• Experience delivering exceptional customer service.
• Ability to work independently in a remote environment.
• Comfort using Zoom and web-based tools.
• Reliable high-speed internet and a suitable home office.

Responsibilities

• Meet with clients virtually via Zoom and phone.
• Guide clients through available benefit programs.
• Explain options clearly and professionally.
• Support new members through onboarding.
• Maintain accurate digital records and schedule appointments.
• Deliver empathetic, high-quality customer service.
• Participate in ongoing training and mentorship.

Skills

Excellent communication

Customer service mindset

Independent remote work

Time management

Tech-savvy

Education

High school diploma

Tools

Zoom

Job description

Remote Member Support Advisor

Globe Life AO | 100% Remote | Work From Home | U.S. Applicants Only

Launch a Career That Makes a Difference

Are you looking for a work-from-home opportunity where you can develop valuable skills, help people every day, and build a rewarding long-term career? Globe Life AO is expanding our remote team and seeking motivated, service-focused professionals who are ready to grow in a supportive, mentorship-driven environment.

As a Remote Member Support Advisor, you'll connect with individuals who have requested information about available benefit programs. Through virtual consultations, you'll answer questions, provide guidance, and help clients understand their options while delivering an outstanding customer experience.

Whether you're beginning your career or looking for a fresh opportunity, we provide the training, resources, and leadership support to help you succeed.

What You'll Do

As a Remote Member Support Advisor, you will:

• Meet with clients virtually using Zoom and phone appointments

• Guide individuals and families through available benefit programs

• Answer questions and explain available options clearly and professionally

• Support new members throughout the onboarding process

• Build lasting client relationships through ongoing communication and follow-up

• Maintain accurate digital records and manage appointment scheduling

• Deliver exceptional customer service with professionalism and empathy

• Participate in ongoing training, mentorship, and leadership development

Why Join Globe Life AO?

100% Remote Position

Work from anywhere in the United States while enjoying the flexibility of a virtual career.

Flexible Schedule

Create a work schedule that supports your personal and professional goals.

Comprehensive Training

No prior industry experience is required. We provide full onboarding, virtual training, mentorship, and continuous professional development.

Warm Client Requests

You'll work with individuals who have already requested information—allowing you to focus on building relationships and providing exceptional service.

Career Growth Opportunities

Develop valuable professional skills with clear pathways into leadership and management.

Supportive Team Culture

Join a collaborative environment where mentorship, accountability, and personal growth are part of everyday success.

What We're Looking For

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills

• Strong organizational and time-management abilities

• Positive attitude with a willingness to learn

• Self-motivation and accountability

• Comfort working independently in a remote environment

• Coachable mindset with a desire for continuous improvement

• Basic computer proficiency and comfort using Zoom and web-based technology

Customer service, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful—but not required. We value attitude, work ethic, and a commitment to learning.

Minimum Qualifications

• Legally authorized to work in the United States

• Reliable high-speed internet connection

• Laptop or Windows-based computer with webcam

• Professional home office environment

About Globe Life AO

For more than 70 years, Globe Life AO has proudly served working families by partnering with labor unions, credit unions, associations, and veteran organizations across the United States. Our fully remote business model allows our team members to build rewarding careers while helping families better understand the supplemental benefits available to them.

We believe success is built through mentorship, service, integrity, and continuous personal development.

Start Your Remote Career Today

If you're ready to grow professionally, make a meaningful impact, and join a company that invests in your long-term success, we'd love to meet you.

Work from home. Help people. Build a future with purpose.