Remote Medicare Dual-Eligible Engagement Specialist

Centene; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

Centene is seeking a Remote Engagement Specialist for Medicare, focused on a panel of dual-eligible beneficiaries. You will drive enrollment, onboarding, and ongoing member engagement while coordinating with internal and external partners.

Responsibilities include outreach via calls, home visits, and community events; educate on Medicare/ Medicaid coordination; assist with access to services; maintain compliant documentation and participate in health-improvement initiatives.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience in Medicare/Medicaid or dual-eligible populations.

Responsibilities

• Manage an assigned panel of dual-eligible members and develop engagement plans.
• Conduct outreach via phone, in-home visits, community events, and other activities.
• Educate members on Medicare/Medicaid coordination and D-SNP benefits.
• Facilitate enrollment, benefit discussions, and required disclosures per CMS regulations.
• Serve as initial contact for newly enrolled members and address early barriers to access.
• Promote participation in health improvement programs and drive quality outcomes.
• Collaborate with internal teams, providers, and community organizations to coordinate resources.
• Maintain accurate documentation of interactions and outcomes.
• Complete required certifications and training.

Skills

Medicare sales

Member engagement

Care coordination

Community outreach

Bilingual

Education

High School Diploma

Job description

Centene is seeking a Remote Engagement Specialist for Medicare, focused on a panel of dual-eligible beneficiaries. You will drive enrollment, onboarding, and ongoing member engagement while coordinating with internal and external partners.

Responsibilities include outreach via calls, home visits, and community events; educate on Medicare/ Medicaid coordination; assist with access to services; maintain compliant documentation and participate in health-improvement initiatives.