Remote Medical Virtual Assistant - Prior Authorization Specialist

Winning Assistants, Inc.; Missouri; Hybrid; USD 6,900 - 8,300; Part time

Benefits offered by this job

Contractor support

VPN access

HIPAA training

Top VA training

US holidays

Paid time off

Job summary

Winning Assistants, Inc. is seeking a detail‑oriented Medical Virtual Assistant specializing in prior authorization to support a Missouri‑based psychiatric and addiction care practice.

The role is part‑time (20 hours/week) and fully remote, requiring strong English communication, HIPAA awareness, and hands‑on authorization experience to streamline patient care and coordination with insurers, pharmacies, and providers. You will manage scheduling, referrals, and EHR tasks using Charm EHR.

Qualifications

• Hands-on prior authorization experience is essential.
• Background in behavioral health or healthcare is preferred.
• Strong inbound/outbound call handling with patients and pharmacies.
• Experience with scheduling, emails, referrals, and medical admin tasks.
• Excellent written and verbal English communication.
• HIPAA training and a strong understanding of patient confidentiality.
• Available to work the 20-hour weekly schedule in Central Time.
• Reliable, proactive, and able to work independently.

Responsibilities

• Process and follow up on prior authorization requests.
• Coordinate with insurers and pharmacies to obtain approvals.
• Manage scheduling, referrals, and patient communications in Charm EHR.

Skills

Prior authorization

Healthcare administration

Phone support

English communication

HIPAA training

Detail orientation

Independent work

Patient communication

Scheduling

Tools

Charm EHR

Ooma VoIP

Job description

Winning Assistants, Inc. is seeking a detail‑oriented Medical Virtual Assistant specializing in prior authorization to support a Missouri‑based psychiatric and addiction care practice.

The role is part‑time (20 hours/week) and fully remote, requiring strong English communication, HIPAA awareness, and hands‑on authorization experience to streamline patient care and coordination with insurers, pharmacies, and providers. You will manage scheduling, referrals, and EHR tasks using Charm EHR.