Remote Medical Scheduling Specialist - Patient Access Center

Community Health Systems; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Community Health Systems is looking for a Remote Medical Scheduling Specialist to manage clinician scheduling for hospital facilities. Responsibilities include ensuring accurate schedules, tracking hours, and fostering communication with medical staff. This entry-level role requires a high school diploma and prior scheduling experience.

Qualifications

• Experience in scheduling, operations, or healthcare administration (1-3 years).
• Experience in Physician scheduling preferred (1-3 years).

Responsibilities

• Creates and maintains clinician schedules for assigned facilities.
• Tracks clinician hours and compensation for payroll.
• Communicates with clinicians to manage scheduling needs.

Skills

Communication

Problem-solving

Organization

Attention to detail

Multitasking

Education

H.S. Diploma or GED

Bachelor's Degree in Healthcare Administration or related field

Tools

Scheduling software

Microsoft Office Suite

Job description

Remote Medical Scheduling Specialist - Patient Access Center

Remote Medical Scheduling Specialist - Patient Access Center

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Job Summary

The Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.

Job Summary

The Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.

Essential Functions

• Develops and maintains hospital schedules based on workload demands, ensuring timely publication and accuracy in scheduling software.
• Communicates with clinicians via phone, text, and email to address scheduling needs, manage call-offs, and handle emergency openings.
• Supports Medical Directors and site-specific scheduling needs, including contracted schedules, orientation, and shadowing arrangements for new providers.
• Verifies clinician credentials and enrollments to ensure readiness to work at assigned facilities.
• Tracks clinician hours using scheduling software, prepares reports, and collaborates with payroll for accurate and timely processing.
• Updates recruitment and staffing reports, such as "Have vs. Needs," to provide real-time data to recruiting teams.
• Monitors performance metrics and financial data, assisting management with staffing and scheduling performance reports.
• Works closely with credentialing, recruiting, and enrollment teams to ensure seamless coordination and scheduling support.
• Provides flexible hours and availability to assist Directors, VPs, and facilities with scheduling and related tasks as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Qualifications

• H.S. Diploma or GED required
• Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred
• 1-3 years of experience in scheduling, operations, or healthcare administration required
• 1-3 years of Physician and Advanced Practice Provider scheduling experience (or relevant scheduling experience such as surgical or patient) preferred
  
  

Knowledge, Skills And Abilities

• Proficiency in scheduling software and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Knowledge of healthcare industry standards and protocols.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced and dynamic healthcare environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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