Scheduling Specialist; 0.6 FTE; Day Shift

UnityPoint Health; Madison (WI); Remote; USD 10,000 - 60,000; Part time

Job summary

UnityPoint Health is seeking a part-time Scheduling Specialist for its Madison location. This role involves coordinating patient scheduling and insurance verification while providing excellent customer service. The position offers a flexible schedule and is primarily remote after an initial orientation period. Join a recognized top workplace in healthcare and contribute to a culture of diversity and community involvement.

Benefits

Comprehensive benefits

Development opportunities

Recognition as a Top 150 Place to Work in Healthcare

Commitment to diversity, equity, and inclusion

Qualifications

• One or more years of customer service experience, preferably in healthcare.
• Knowledge of insurance terminology and medical terminology.
• Proficiency with keyboarding and MS Office systems.

Responsibilities

• Coordinate scheduling, referral management, and registration for patients.
• Provide exceptional customer service and work closely with clinical staff.
• Handle patient information accurately in a fast-paced environment.

Skills

Customer service

Attention to detail

Communication

Keyboarding

MS Office proficiency

Education

High School Diploma or equivalent

Job description

Scheduling Specialist; 0.6 FTE; Day Shift

Join to apply for the Scheduling Specialist; 0.6 FTE; Day Shift role at UnityPoint Health.

This position offers a benefit-eligible part-time schedule, working Mon-Thu 1p-5p and Fri 8:30a-4:30p, with compensation starting at $18.32+ per hour. The role involves coordinating scheduling, referral management, registration, prior authorization, and insurance verification for patients entering the UnityPoint Health – Meriter system.

The successful candidate will provide exceptional customer service, work closely with clinical staff to schedule procedures, and handle patient information accurately. This is a fast-paced role requiring multitasking and attention to detail. The position is primarily remote but requires 6-8 weeks of in-person orientation at the Meriter Business Center in Madison, WI.

Qualifications include:

• High School Diploma or equivalent (relevant work experience may be considered)
• One or more years of customer service experience, preferably in healthcare
• Proficiency with keyboarding and MS Office systems
• Knowledge of insurance terminology, medical terminology, scheduling, and registration requirements
• Exceptional attention to detail and communication skills

Why UnityPoint Health?

• Recognition as a Top 150 Place to Work in Healthcare
• A culture that values its employees and community involvement
• Comprehensive benefits and development opportunities
• Commitment to diversity, equity, and inclusion

Visit https://dayinthelife.unitypoint.org/ to learn more about our team members’ experiences.