Remote Medical Scheduler: Streamline Appointments

LivWell Infusions; Scottsdale (AZ); Remote; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Home office stipend

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Competitive salary

Dental insurance

Job summary

LivWell Infusions is seeking a detail-oriented Medical Scheduler to manage patient appointments and coordinate clinician schedules. This role involves handling high volumes of calls and emails, maintaining EMR records, and ensuring smooth daily operations.

The ideal candidate has 2+ years in healthcare scheduling, strong communication skills, and proficiency with scheduling software and EMR systems. Remote work with flexible hours may be required.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred.
• Minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role.
• Proficiency in medical scheduling software and EMR systems.
• Strong knowledge of medical terminology and insurance procedures.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize work, and maintain a high level of accuracy.
• Strong organizational and time management skills.

Responsibilities

• Schedule and manage patient appointments efficiently, considering urgency, clinician availability, and patient preferences.
• Handle high volumes of phone calls and emails, responding to patient inquiries and scheduling concerns.
• Maintain accurate and up-to-date patient records in the EMR system.
• Collaborate with clinicians and administrative staff to resolve scheduling conflicts and optimize resources.
• Process appointment changes, cancellations, and reschedules promptly.
• Ensure compliance with patient confidentiality regulations and facility policies.
• Assist at infusion centers in Northern California as front office admin as needed.

Skills

Attention to detail

Excellent communication

Multitasking

Strong organizational skills

Problem solving

Data entry

Education

High school diploma

Associate's or bachelor's degree preferred

Tools

Medical scheduling software

EMR systems

Job description

LivWell Infusions is seeking a detail-oriented Medical Scheduler to manage patient appointments and coordinate clinician schedules. This role involves handling high volumes of calls and emails, maintaining EMR records, and ensuring smooth daily operations.

The ideal candidate has 2+ years in healthcare scheduling, strong communication skills, and proficiency with scheduling software and EMR systems. Remote work with flexible hours may be required.