Remote Medical Scheduler - Patient Flow Specialist

LivWell Infusions; Scottsdale (AZ); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Home office stipend

Opportunities for advancement

Paid time off

Training & development

Vision insurance

401(k)

Competitive salary

Dental insurance

Job summary

LivWell Infusions is seeking a detail-oriented Medical Scheduler to join our healthcare team. You will manage patient appointments, coordinate clinician schedules, and ensure smooth daily operations across remote settings.

The ideal candidate has at least 2 years in healthcare scheduling, proficiency with EMR systems and medical terminology, excellent communication skills, and strong organizational abilities.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred.
• Minimum of 2 years in a healthcare setting, preferably in a scheduling role.
• Proficiency in medical scheduling software and EMR systems.
• Strong knowledge of medical terminology and insurance procedures.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize work, and maintain a high level of accuracy.
• Strong organizational and time management skills.

Responsibilities

• Schedule and manage patient appointments efficiently, considering urgency, clinician availability, and patient preferences.
• Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns.
• Maintain accurate and up-to-date patient records and information in our EMR system.
• Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization.
• Process appointment changes, cancellations, and reschedules promptly.
• Ensure compliance with patient confidentiality regulations and facility policies.
• Assisting at the infusion centers in Northern California as the front office admin as needed.

Skills

Attention to detail

Communication skills

Time management

Multitasking

Data entry

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Medical scheduling software

EMR systems

Job description

LivWell Infusions is seeking a detail-oriented Medical Scheduler to join our healthcare team. You will manage patient appointments, coordinate clinician schedules, and ensure smooth daily operations across remote settings.

The ideal candidate has at least 2 years in healthcare scheduling, proficiency with EMR systems and medical terminology, excellent communication skills, and strong organizational abilities.