Remote Medical Records Retrieval Specialist

Highmark Health Company; Pittsburgh (Allegheny County); Remote; USD 27,000 - 33,000; Full time

Job summary

Highmark Inc. is seeking a Medical Record Retrieval Specialist to obtain medical records from healthcare providers and ensure accurate documentation for risk adjustment.

The role emphasizes HIPAA compliance, secure handling of PHI, and coordinating with provider offices to retrieve records efficiently. This position may be remote within 50 miles of Pittsburgh, PA, with occasional travel to provider sites as needed.

Qualifications

• 3 years of prior healthcare and/or health insurance experience.
• Proficiency in Microsoft Office tools: Outlook, Excel, Word, Visio.
• Must complete access requirements and provide SSN/photo ID as applicable.
• RHIT certification preferred; familiarity with EMR/EHR systems preferred.

Responsibilities

• Collect medical records from provider offices and securely store in repositories.
• Contact providers to request records and coordinate efficient retrieval methods.
• Prepare hard copy records for conversion to electronic images.
• Communicate with team and providers to meet strict deadlines.
• Travel to provider offices or Highmark campuses as needed.
• Perform other duties as assigned.

Skills

Communication

Time management

Detail oriented

Analytical

Teamwork

Independence

Education

High School / GED

Associate degree in health information tech

RHIT

Tools

Outlook

Excel

Word

Visio

PDF viewer/editor

Document scanning

Document tracking

Job description

Highmark Inc. is seeking a Medical Record Retrieval Specialist to obtain medical records from healthcare providers and ensure accurate documentation for risk adjustment.

The role emphasizes HIPAA compliance, secure handling of PHI, and coordinating with provider offices to retrieve records efficiently. This position may be remote within 50 miles of Pittsburgh, PA, with occasional travel to provider sites as needed.