Remote Medical Records Retrieval Specialist I

CareFirst, Inc.; Baltimore (MD); Hybrid; USD 41,000 - 76,000; Full time

Job summary

CareFirst BlueCross BlueShield in the DMV area seeks a Medical Record Retrieval Specialist I to coordinate provider outreach and manage timely record requests. You will ensure PHI protection and HIPAA compliance while maintaining accurate records in the provider database.

The role supports a portion of work from home and a portion at CareFirst locations based on business needs, with a focus on accuracy, timelines, and collaboration with internal teams.

Qualifications

• Education: high school diploma or GED; preferred associate degree.
• 3 years in healthcare operations or medical records retrieval.
• Knowledge of HIPAA and PHI protection requirements.

Responsibilities

• Coordinate and implement record retrieval activities with providers.
• Outreach to provider offices to obtain charts and ensure timely delivery.
• Maintain provider contact database and track records using standard tools.
• Protect PHI and ensure compliance with HIPAA and internal policies.

Skills

Provider outreach

PHI protection

HIPAA knowledge

MS Office

Education

High School Diploma

Associate's degree

Tools

Microsoft Office

Adobe Pro

Job description

CareFirst BlueCross BlueShield in the DMV area seeks a Medical Record Retrieval Specialist I to coordinate provider outreach and manage timely record requests. You will ensure PHI protection and HIPAA compliance while maintaining accurate records in the provider database.

The role supports a portion of work from home and a portion at CareFirst locations based on business needs, with a focus on accuracy, timelines, and collaboration with internal teams.