Remote Medical Records Release Specialist

Sharecare; Trenton (NJ); Remote; USD 38,000 - 52,000; Full time

Job summary

Sharecare is seeking a detail-oriented Records Clerk to process all releases of information requests, protect patient privacy, and ensure HIPAA compliance. This role emphasizes accuracy, confidentiality, and timely service while supporting multiple facilities.

You will handle requests, data entry, and invoicing with a focus on quality and customer satisfaction. Prior medical records experience and proficiency in Word/Excel are preferred.

Qualifications

• High School Diploma (GED) required.
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Responsibilities

• Completes release of information requests including retrieving patient’s medical chart and transmitting daily.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows through.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries.
• Maintains a neat, clean, and professional personal appearance and observes the dress code.
• Maintains a clean and orderly work area, ensures records and files are properly stored.
• Maintains working knowledge of the existing state laws and fee structure.
• Works within scope of position and direction; accepts assignments and is available to help during backlogs.
• Carries out responsibilities in accordance with client/site policies including HIPAA, state/federal regulations.
• Maintains confidentiality, security and ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records efficiently.

Skills

Medical records experience

Typing 50 wpm

MS Word

MS Excel

Customer service

Strong organizational skills

Self-motivated

Team player

Education

High School Diploma (GED)

Tools

Microsoft Word

Microsoft Excel

Fax/Scanner/Copier

Job description

Sharecare is seeking a detail-oriented Records Clerk to process all releases of information requests, protect patient privacy, and ensure HIPAA compliance. This role emphasizes accuracy, confidentiality, and timely service while supporting multiple facilities.

You will handle requests, data entry, and invoicing with a focus on quality and customer satisfaction. Prior medical records experience and proficiency in Word/Excel are preferred.