Release of Information Specialist, Medical Records

Sharecare; Helena (MT); Remote; USD 38,000 - 52,000; Full time

Job summary

Sharecare is seeking a detail-oriented Records Release Specialist to process release of information requests, safeguard patient privacy, and ensure compliance with HIPAA and company policies. This role emphasizes accuracy, confidentiality, and timely processing to support healthcare customers.

The ideal candidate has a High School Diploma, experience in medical records, and strong Word/Excel skills. Candidates must be able to type 50 wpm and deliver excellent customer service in a busy

Qualifications

• High School Diploma (GED) required.
• 2 years prior experience in a medical records department preferred.
• Strong computer software experience with Microsoft Word and Excel.
• Excellent organizational skills and ability to type 50 wpm.
• Willingness to learn new equipment and processes quickly.

Responsibilities

• Completes release of information requests by retrieving and returning charts, scanning records, and transmitting data per procedures.
• Date stamps requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information.
• Performs quality checks to ensure accuracy, confidentiality, and invoicing integrity.
• Maintains equipment in good operating condition and a clean workspace.
• Provides excellent customer service and proactive issue resolution.
• Handles incoming inquiries via mail, phone, or fax as needed.
• Maintains confidentiality and adheres to HIPAA and state/federal regulations.

Skills

Microsoft Word

Microsoft Excel

Typing 50 wpm

Customer service

Multi-tasking

Education

High School Diploma (GED)

Job description

Sharecare is seeking a detail-oriented Records Release Specialist to process release of information requests, safeguard patient privacy, and ensure compliance with HIPAA and company policies. This role emphasizes accuracy, confidentiality, and timely processing to support healthcare customers.

The ideal candidate has a High School Diploma, experience in medical records, and strong Word/Excel skills. Candidates must be able to type 50 wpm and deliver excellent customer service in a busy