HIPAA-Compliant Medical Records Release Specialist

Sharecare; Montpelier (VT); Remote; USD 36,000 - 48,000; Full time

Job summary

Sharecare is seeking a Records Release Clerk to process requests for patient information and ensure HIPAA compliance. You will safeguard patient privacy while handling releases, verify authorizations, and perform quality checks.

The role requires attention to detail, strong typing skills, and the ability to multi-task in a fast-paced environment. The candidate should be proficient with MS Word/Excel, and capable of managing requests via mail, phone, and fax while maintaining a professional

Qualifications

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self‑motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Responsibilities

• Complete release of information requests by retrieving and returning patients' medical charts, scanning accurately, and transmitting daily.
• Date stamp requests and highlight pertinent data to facilitate processing.
• Validate requests and authorizations for release of medical information.
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition.
• Provide excellent customer service by being attentive, respectful, and proactive.
• Handle incoming requests via mail, phone, or fax as needed.
• Maintain neat, professional appearance and observe dress code.
• Keep work area clean and records properly stored.
• Stay knowledgeable of state laws and fee structures.
• Work within scope and help with backlog.
• Follow HIPAA and labor regulations.
• Maintain confidentiality and ethical standards.
• Handle privileged information with care when releasing records.

Skills

Typing 50 wpm

Organizational skills

Multitasking

Self-motivated

Team player

Customer satisfaction

General computer skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Fax

Copier

Scanning machine

Job description

Sharecare is seeking a Records Release Clerk to process requests for patient information and ensure HIPAA compliance. You will safeguard patient privacy while handling releases, verify authorizations, and perform quality checks.

The role requires attention to detail, strong typing skills, and the ability to multi-task in a fast-paced environment. The candidate should be proficient with MS Word/Excel, and capable of managing requests via mail, phone, and fax while maintaining a professional