Remote Medical Records Release Specialist

Sharecare; Santa Fe (NM); Remote; USD 38,000 - 52,000; Full time

Job summary

Sharecare is seeking a Remote, full-time Release of Information Clerk to process all requests promptly while safeguarding patient privacy under HIPAA and company policy. You will retrieve and scan medical records, validate requests, and ensure accurate invoicing and quality checks.

Responsibilities include handling incoming requests by mail, phone, or fax, maintaining confidentiality, and keeping records organized. Strong Word/Excel skills and 50 wpm typing are required.

Qualifications

• High School Diploma (GED) required.
• 2+ years experience in medical records preferred.
• Strong computer skills; Word and Excel required.
• Excellent organizational skills.
• Must be able to type 50 wpm.
• Familiar with fax, copier, and scanning equipment.
• Willing to learn new equipment quickly.
• Self-motivated team player with good customer service.

Responsibilities

• Process release of information requests; retrieve and return patient charts; scan records and transmit daily.
• Date stamp requests and highlight pertinent data.
• Validate requests and authorizations for release of information.
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition.
• Provide outstanding customer service; be attentive, respectful, and proactive.
• Handle incoming requests via mail, phone, or fax as needed.
• Maintain professional appearance and clean workspace.
• Know applicable state laws and fee structures.
• Follow client/site policies including HIPAA and regulations.
• Maintain confidentiality and ethics with all information.
• Work with privileged information responsibly when releasing records.

Skills

Medical Records

Typing 50 WPM

Customer service

Data entry

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Sharecare is seeking a Remote, full-time Release of Information Clerk to process all requests promptly while safeguarding patient privacy under HIPAA and company policy. You will retrieve and scan medical records, validate requests, and ensure accurate invoicing and quality checks.

Responsibilities include handling incoming requests by mail, phone, or fax, maintaining confidentiality, and keeping records organized. Strong Word/Excel skills and 50 wpm typing are required.