Remote Medical Records & Client Communications Case Manager

Jobgether; United States; Remote; USD 14,000 - 15,000; Full time

Benefits offered by this job

Remote work from home

Full-time, long-term opportunity

Paid time off

Performance-related bonuses

Parental leave

Professional development and training

Dedicated team support

Values alignment

Job summary

Jobgether is seeking a Medical Records and Client Communication Case Manager for a fully remote role supporting a US-based legal team. You will coordinate medical records, manage case files, and communicate professionally with clients and healthcare providers to keep personal injury cases moving forward.

Ideal candidates have 1–2 years in case management or legal support, strong English, and experience with Filevine or similar systems.

Qualifications

• 1–2 years of experience as a case manager or legal assistant in personal injury.
• Excellent written and verbal English skills.
• Experience with Filevine preferred.
• Strong organization and attention to detail handling medical records and case files.
• Ability to work remotely with a US-based team.

Responsibilities

• Request, collect, organize, and maintain medical records and bills.
• Maintain case files in Filevine or similar systems.
• Prepare medical chronologies and summaries using approved AI tools.
• Follow up with providers to obtain records and documentation.
• Communicate professionally with clients via email, SMS, and phone.
• Handle 6–15 calls per day.
• Assist attorneys and paralegals with admin tasks.
• Assist with demand package prep and drafting of legal documents.
• Develop expertise in liens as training progresses.
• Use RingCentral and Zoom to facilitate interactions.
• Adapt to evolving priorities and take on more responsibilities.

Skills

English proficiency

Client communication

Organization

multitasking

Remote work discipline

Learning mindset

Tools

Filevine

RingCentral

Zoom

Job description

Jobgether is seeking a Medical Records and Client Communication Case Manager for a fully remote role supporting a US-based legal team. You will coordinate medical records, manage case files, and communicate professionally with clients and healthcare providers to keep personal injury cases moving forward.

Ideal candidates have 1–2 years in case management or legal support, strong English, and experience with Filevine or similar systems.