Remote Medical Records & Client Communication Case Manager

flywheel; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck seeks a versatile Medical Records and Client Communication Case Manager to support a growing legal team. You will help maintain accurate case information, coordinate medical documentation, and communicate with clients, ensuring professional service.

This role suits someone who writes confidently in English, enjoys learning new processes, and can manage varied responsibilities with care and professionalism. Remote EST with standard hours and collaborative support.

Qualifications

• 1-2 years of experience as a case manager or legal assistant.
• Experience in personal injury cases preferred.
• Strong written and verbal English communication skills.

Responsibilities

• Prepare medical chronologies and summaries with AI assistance.
• Manage liens as training progresses.
• Maintain case documentation in FileVine.
• Request and monitor medical bills and balances.
• Support attorneys and staff with day-to-day needs.
• Communicate with clients via email, SMS, and phone.
• Assist with drafting legal documents as training progresses.
• Organize key medical and case documents.

Skills

English communication

Organizational skills

Attention to detail

Tools

FileVine

RingCentral

Zoom

Job description

Job Duck seeks a versatile Medical Records and Client Communication Case Manager to support a growing legal team. You will help maintain accurate case information, coordinate medical documentation, and communicate with clients, ensuring professional service.

This role suits someone who writes confidently in English, enjoys learning new processes, and can manage varied responsibilities with care and professionalism. Remote EST with standard hours and collaborative support.