Remote Medical Records Clerk - Litigation Support

HireHawk Inc.; Los Angeles (CA); Hybrid; USD 15,000 - 16,000; Full time

Job summary

HireHawk Inc. is recruiting a Records Specialist for a Los Angeles-based plaintiff personal injury firm. This remote, full-time contractor role focuses on obtaining medical records and bills, ensuring complete files for case managers across multiple matters.

You will request and track documents, maintain organized records, and safeguard client confidentiality while collaborating with providers and the firm's case management system.

Qualifications

• Experience at a US personal injury law firm requesting medical records and medical bills.
• Strong written and spoken English for calls and emails with medical providers.
• Organized and persistent, able to handle a high volume of requests and follow-ups across many cases on your own.
• Comfortable with Microsoft Office or Google Workspace and a legal case management platform.
• Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.

Responsibilities

• Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.
• Follow up consistently on outstanding requests until the records arrive.
• Upload, label and organize documents in the firm's case management software.
• Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing.
• Flag documentation gaps on each case to the assigned case manager.
• Send and track HIPAA authorizations and other records release forms.
• Process incoming faxes and electronic records and route them to the right file.
• Protect client confidentiality at all times.

Skills

English proficiency

Organized

US Pacific hours

MS Office / Google Workspace

Legal case management

Tools

Case management software

HIPAA knowledge

Job description

HireHawk Inc. is recruiting a Records Specialist for a Los Angeles-based plaintiff personal injury firm. This remote, full-time contractor role focuses on obtaining medical records and bills, ensuring complete files for case managers across multiple matters.

You will request and track documents, maintain organized records, and safeguard client confidentiality while collaborating with providers and the firm's case management system.