Remote Medical Benefits & Verification Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k retirement savings with employer"

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking an Ancillary Services Coordinator to verify insurance benefits and obtain authorizations for testing and special services. This remote role supports a national presence and requires attention to detail and self-motivation in a virtual team environment.

The position handles benefit verification, cost estimates, and data entry while collaborating with providers and office staff to ensure accurate billing and patient communications.

Qualifications

• High school diploma or GED equivalent required.
• 2+ years of medical facility or medical office billing experience.
• Professional experience and understanding of insurance products and coverage types.
• Experience with automated billing systems preferred.
• Experience with training in business office activities is preferred.
• Ability to work both in a team environment and independently.
• Qualified candidates must be legally authorized to be employed in the United States.
• Must have experience working with insurance companies, knowledge of different types of coverage and policies.
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience with diverse backgrounds.

Responsibilities

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid.
• Determine insurance benefit compatibility with LifeStance procedures/visits including testing and other services.
• Obtain pre-certification or authorization for procedures and enter into billing system software.
• Work closely with providers and operations team to provide benefit information to facilitate testing or other services.
• Complete a cost estimate with the benefit information.
• Upload information in medical record and send to the patient for review.
• Complete data entry and/or appropriate forms to document patient\'s benefits coverage.
• Alert Office staff about uninsured, underinsured, or potential billing issues.
• Provide accurate, detailed insurance benefits to the requester and update billing records.
• Maintain documentation of the verification process in the patient chart and reporting resources.
• Be a resource to other teams regarding patient benefits.
• Support leadership with daily, weekly, monthly reporting needs.

Skills

Insurance verification

Billing experience

Teamwork

Independent work

Education

High school diploma or GED

Tools

Billing software

Job description

LifeStance Health is seeking an Ancillary Services Coordinator to verify insurance benefits and obtain authorizations for testing and special services. This remote role supports a national presence and requires attention to detail and self-motivation in a virtual team environment.

The position handles benefit verification, cost estimates, and data entry while collaborating with providers and office staff to ensure accurate billing and patient communications.