Remote Medical Admin Assistant - Bilingual (English/Chinese)

Anova Care; Oklahoma City (OK); Remote; USD 69,000 - 125,000; Part time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A home care services provider is seeking a Remote Virtual Assistant to support patient care operations. Responsible for answering patient inquiries, scheduling appointments, and managing patient communications, this role requires fluency in Chinese and English along with strong organizational skills. Ideal candidates will have a background in administrative support, preferably in medical settings. The company offers competitive pay, flexible scheduling, and a supportive work environment.

Qualifications

• Fluency in Chinese and English is a must.
• Strong organizational and time-management skills.
• Reliable internet access and a dedicated workspace.

Responsibilities

• Answer incoming phone calls from patients.
• Schedule appointments and verify insurance coverage.
• Manage patient communication and process payments.
• Ensure adherence to HIPAA regulations.

Skills

Fluency in Chinese and English

Excellent communication and interpersonal skills

Strong organizational skills

Ability to work independently

Tools

Electronic health record (EHR) systems

Job description

A home care services provider is seeking a Remote Virtual Assistant to support patient care operations. Responsible for answering patient inquiries, scheduling appointments, and managing patient communications, this role requires fluency in Chinese and English along with strong organizational skills. Ideal candidates will have a background in administrative support, preferably in medical settings. The company offers competitive pay, flexible scheduling, and a supportive work environment.