Remote Medicaid Eligibility Screener | Training Provided

Revenue Group; Cleveland (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

100% Paid Training

401(k) matching

Paid Time off (PTO) - Up to 10 days

8 Paid Holidays

Referral Program

Employee Assistance Program (EAP)

Growth & Continued Training

Dental & Vision insurance

Health insurance

Life insurance (Company Paid)

Job summary

Hospital Referral Services in Cleveland, OH, is seeking an Outpatient Medicaid Eligibility Representative to screen patients for insurance eligibility via an outbound dialer and document thoroughly. The role emphasizes HIPAA compliance, confidentiality, and accurate data entry.

Initial on-site training lasts four weeks in the Cleveland office, after which the position can be performed remotely. Strong typing (40 WPM) and MS Office proficiency are required, with a focus on patient service and

Qualifications

• 1-3 years dialer call center experience preferred, minimum 60 calls daily.
• 1-3 years of healthcare eligibility experience preferred.
• Must maintain confidentiality and HIPAA knowledge.

Responsibilities

• Screening/interviewing patients for insurance eligibility in outbound dialer environment.
• Providing thorough, efficient, and accurate documentation.
• The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities.

Skills

Customer service

HIPAA knowledge

Typing speed 40 WPM

Time management

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Hospital Referral Services in Cleveland, OH, is seeking an Outpatient Medicaid Eligibility Representative to screen patients for insurance eligibility via an outbound dialer and document thoroughly. The role emphasizes HIPAA compliance, confidentiality, and accurate data entry.

Initial on-site training lasts four weeks in the Cleveland office, after which the position can be performed remotely. Strong typing (40 WPM) and MS Office proficiency are required, with a focus on patient service and