Remote Marketing Operations Coordinator

AMSURG; United States; Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote-first

Paid Time Off

401(K) Plan

Job summary

AMSURG is seeking a Marketing Operations Coordinator for a Remote-first role focused on executing patient engagement campaigns across SMS, direct mail, email, and other channels. You will manage CRM and marketing automation platforms, maintain data quality, and build performance dashboards to guide leadership decisions.

You will collaborate with marketing, analytics, and operations teams to optimize campaigns, lead testing efforts, and identify opportunities for process improvements.

Qualifications

• Experience managing multi-channel marketing campaigns including SMS, direct mail, and automated journeys.
• Analytical and problem-solving skills with ability to organize data and communicate findings.
• Experience preparing dashboards, reports, and performance metrics.
• Proficiency with CRM and marketing automation platforms, preferably Salesforce or similar.
• Proficiency with Microsoft Excel and PowerPoint for data prep and presentations.
• Experience with audience segmentation and campaign performance measurement.
• Knowledge of data governance and marketing data management best practices.
• Strong ability to manage multiple projects with attention to detail.

Responsibilities

• Manage execution of patient engagement campaigns across multiple channels.
• Oversee CRM and marketing automation platforms ensuring data accuracy and campaign delivery.
• Monitor campaign performance and KPIs, analyze results and provide actionable recommendations.
• Develop reporting dashboards and measurement frameworks with IT and analytics teams.
• Translate data into insights and presentations for leadership.
• Lead testing and optimization including A/B testing and audience experimentation.
• Support development of a patient engagement roadmap with new automation and reporting capabilities.
• Serve as subject matter expert for patient engagement reporting and campaign operations.
• Advise operations and lead generation teams on strategy and opportunities.
• Coordinate with internal teams and external vendors to ensure timely execution.

Skills

Campaign coordination

CRM support

Analytics

Data reporting

Project management

Education

Bachelor's degree in marketing / related field

Tools

Salesforce

Tableau

Asana

Excel

PowerPoint

Job description

AMSURG is seeking a Marketing Operations Coordinator for a Remote-first role focused on executing patient engagement campaigns across SMS, direct mail, email, and other channels. You will manage CRM and marketing automation platforms, maintain data quality, and build performance dashboards to guide leadership decisions.

You will collaborate with marketing, analytics, and operations teams to optimize campaigns, lead testing efforts, and identify opportunities for process improvements.