Remote Marketing Comment Moderation Specialist

HRS Talent Solutions; Boston (MA); Remote; USD 39,000 - 42,000; Part time

Job summary

HRS Talent Solutions is seeking a Marketing Comment Review Assistant to monitor and filter online comments on campaign posts. You will identify general questions, complaints, or private information that should move to a private channel, and document a concise handoff for the next team.

The role is remote and part-time, with pay of $28.40–$30.65 per hour. Training covers the response guide, account access, escalation rules, and how to keep comments organized and linked to the correct campaign

Qualifications

• Experience in customer service, office administration, or social media support is helpful.
• Training covers the response guide, account access, and escalation.

Responsibilities

• Review assigned online comments on approved campaign accounts.
• Identify general questions, support concerns, and content issues.
• Record the comment link and current text in the designated tracker.
• Route private account issues through the secure support path.
• Prepare an approved short acknowledgement when assigned.
• Flag a repeated question for the campaign owner.
• Keep follow-up owners and statuses current.

Skills

Customer service

Office administration

Social media support

Job description

HRS Talent Solutions is seeking a Marketing Comment Review Assistant to monitor and filter online comments on campaign posts. You will identify general questions, complaints, or private information that should move to a private channel, and document a concise handoff for the next team.

The role is remote and part-time, with pay of $28.40–$30.65 per hour. Training covers the response guide, account access, escalation rules, and how to keep comments organized and linked to the correct campaign