Remote Manager User Content Engagement

Kforce Inc; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Kforce Inc in Chicago seeks an experienced Product Manager to own the vision, strategy, and roadmap for educational and user-facing digital content. You will lead and develop a content team, stay hands-on with requirements and prioritization, and translate user needs into prioritized features that align with clinical and business objectives.

The role focuses on scalable content standards, accessibility, and cross‑platform delivery across web, iOS, Android, and tablets, with strong collaboration

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 3+ years in Product Management or related field.
• Experience leading and developing teams while hands-on with execution.
• Experience overseeing full content lifecycle from strategy to publication.
• Background with content platforms and CMS, personalization, or digital learning.
• Experience translating user needs into launched features.
• Experience delivering mobile experiences on iOS and Android.
• Strong analytical skills using engagement data to guide decisions.
• Ability to work with engineering, design, clinical, operations, and other teams.
• Familiarity with digital accessibility standards preferred.
• Healthcare or consumer health experience is a plus.
• Third-party content licensing experience preferred.
• Strong understanding of responsible AI use in sensitive UX.
• Excellent communication, project mgmt, organizational, and stakeholder skills.
• Comfortable taking ownership in fast-paced environments.

Responsibilities

• Own the vision, strategy, roadmap, and delivery for educational and user-facing digital content.
• Lead and develop a content team while remaining hands-on with product requirements, prioritization, and execution.
• Translate user needs, engagement insights, clinical priorities, and business objectives into a prioritized content roadmap.
• Evaluate existing content and determine what should be enhanced, replaced, licensed, or retired.
• Develop scalable content standards, taxonomy, metadata, templates, and production processes.
• Create personalized content experiences tailored to different user journeys, needs, and preferences.
• Ensure content is accessible, easy to discover, and optimized across web, iOS, Android, smartphones, and tablets.
• Define and monitor engagement, completion, and outcome metrics to guide product decisions.
• Conduct experiments around content format, sequencing, personalization, and delivery.
• Evaluate and manage third-party content and licensing opportunities.
• Partner with clinical, engineering, design, operations, analytics, and other teams to deliver high-quality experiences.
• Create product requirements, user stories, and acceptance criteria to support development.
• Leverage AI tools responsibly to improve content discovery, prototyping, drafting, and product development.

Skills

Product management

Team leadership

Cross-functional collaboration

Analytics

Mobile experience

AI awareness

Education

Bachelor's degree or equivalent

Tools

Content Management Systems

Content platforms

Personalization

Job description

Responsibilities

• Own the vision, strategy, roadmap, and delivery for educational and user-facing digital content
• Lead and develop a content team while remaining hands-on with product requirements, prioritization, and execution
• Translate user needs, engagement insights, clinical priorities, and business objectives into a prioritized content roadmap
• Evaluate existing content and determine what should be enhanced, replaced, licensed, or retired
• Develop scalable content standards, taxonomy, metadata, templates, and production processes
• Create personalized content experiences tailored to different user journeys, needs, and preferences
• Ensure content is accessible, easy to discover, and optimized across web, iOS, Android, smartphones, and tablets
• Define and monitor engagement, completion, and outcome metrics to guide product decisions
• Conduct experiments around content format, sequencing, personalization, and delivery
• Evaluate and manage third-party content and licensing opportunities
• Partner with clinical, engineering, design, operations, analytics, and other teams to deliver high-quality experiences
• Create product requirements, user stories, and acceptance criteria to support development
• Leverage AI tools responsibly to improve content discovery, prototyping, drafting, and product development

Requirements

• Bachelor's degree or equivalent relevant experience
• 3+ years of Product Management or comparable experience, preferably supporting content-driven, educational, or digital products
• Experience managing and developing team members while remaining hands-on with product execution
• Experience overseeing the full content lifecycle, from strategy and development through review and publication
• Background with content platforms, content management systems, personalization, or digital learning experiences
• Experience translating user needs and business objectives into successfully launched product features
• Experience delivering mobile experiences across iOS and Android platforms
• Strong analytical skills with experience using engagement and performance data to guide product decisions
• Experience working closely with engineering, design, clinical, operations, or other cross-functional teams
• Familiarity with digital accessibility standards preferred
• Healthcare, caregiving, or other consumer health experience is a plus
• Third-party content evaluation or licensing experience is preferred
• Strong understanding of responsible AI use, particularly within sensitive user experiences
• Excellent communication, project management, organizational, and stakeholder-management skills
• Comfortable taking ownership and making decisions within fast-paced, evolving environments

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.