Remote Manager, Senior Application Specialist

Insight Global (United States); Rosemont (IL); Remote; USD 120,000 - 180,000; Full time

Job summary

Insight Global is seeking an experienced leader to act as a lead for the ACBS/CLS lending platform, coordinating upgrades and serving as a subject matter resource. You will manage 2–4 direct reports, while remaining hands-on as an individual contributor and project lead.

The role requires strong lending/process knowledge, people leadership, and experience with banking platforms such as ACBS/CLS, FIS, LaserPro, IBS Core, and nCino.

Qualifications

• 7–10 years of relevant experience in lending, loan operations, banking applications, or similar financial services.

Responsibilities

• Lead and coordinate CLS system upgrades and related activities.
• Manage 2–4 direct reports and develop the team.
• Remain hands-on as a contributor and project lead.
• Coordinate cross-functional responsibilities across application, management, and business/tech groups.
• Own responses for audits and information security requests related to the applications.
• Collaborate with LaserPro, IBS Core, nCino, and FIS-related apps.
• Learn processes in first 90 days and set direction for the team.
• Develop end-to-end upgrade process understanding in the first year.

Skills

Lending knowledge

People leadership

Project leadership

Problem solving

ACBS CLS hands-on

FIS products

LaserPro experience

IBS Core experience

nCino experience

Audit/InfoSec liaison

Tools

ACBS

CLS

LaserPro

IBS Core

nCino

FIS

Job description

Job Description

Act as a lead for the ACBS/CLS lending platform, becoming a key owner and subject matter resource for the application.Lead and coordinate ongoing CLS system upgrades, including the various business and technology activities required to successfully complete each upgrade.Manage approximately 2–4 direct reports, providing leadership, direction, and development while building a cohesive team environment.Remain hands‑on as an individual contributor and project lead rather than operating strictly as a people manager.Coordinate responsibilities that cross over between the application team, management, and other business/technology groups.Own and coordinate responses for audits and Information Security requests related to the applications the team supports.Work across additional banking systems including LaserPro, IBS Core, nCino, and FIS‑related applications.During the first 90 days, learn the organization's processes, build an understanding of the CLS environment, assume management of the direct reports, and begin setting the direction for the team.Within the first year, establish a strong team environment, successfully drive CLS upgrades, and develop a strong understanding of the end‑to‑end upgrade process.

Skills and Requirements

7–10 years of relevant experience, ideally within lending, loan operations, banking applications, or a similar financial services environment. The manager is willing to be somewhat flexible on total years for the right background.Strong understanding of lending and/or loan operations and how lending applications support the business.People management/leadership experience, as this person will ultimately oversee approximately 2–4 direct reports.Experience leading projects or programs, particularly initiatives involving application upgrades, implementations, enhancements, or other cross‑functional technology efforts.Ability to operate as both a people leader and hands‑on individual contributor, taking ownership of projects while providing direction to the team.Strong problem‑solving skills and the ability to work through complex issues where there may be limited information or an unclear path forward.Hands‑on experience with ACBS and/or CLS, particularly supporting the system in a lending environment.Experience with FIS products or applications.Experience supporting additional banking/lending platforms such as LaserPro, IBS Core, or nCino.Strong technology/application support background within a bank or financial institution.Experience coordinating application upgrades from planning through implementation.Experience interacting with Information Security, audit, technology, and lending/operations teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].