Remote Manager, Care Continuum & Transitions

Community Health Systems, Inc.; Franklin (TN); Remote; USD 110,000 - 160,000; Full time

Job summary

Community Health Systems, Inc. seeks a Remote Manager, Continuum of Care to lead care coordination operations, oversee transition programs, and monitor performance against quality, cost, and patient experience metrics.

The role partners with post-acute network providers to reduce readmissions, optimize in-network utilization, and advance value-based care initiatives across the organization. Responsibilities include standardizing SOPs, directing staff development, analyzing transition data, and

Qualifications

• Bachelor's degree in nursing, social work, healthcare administration or related field required.
• Master's degree preferred.
• Combination of education and relevant experience may be considered in lieu of a degree.
• 5–7 years of healthcare experience in clinical care, care coordination, or healthcare operations required.
• 2–4 years of supervisory or leadership experience required.
• Experience with ACOs/CINs or value-based care delivery models preferred.
• Experience coordinating care for high‑risk populations or managing post‑acute networks preferred.

Responsibilities

• Oversee day‑to‑day care coordination operations and ensure compliance with care delivery standards.
• Direct staff recruitment, performance evaluations, development, coaching, and employee relations.
• Standardize SOPs, care protocols, and documentation guidelines across transition workflows.
• Manage relationships and performance monitoring for post-acute networks and partners.
• Evaluate care transitions to reduce readmissions and improve in-network utilization.
• Serve as escalation point for complex clinical, administrative, or operational issues with staff and partners.
• Oversee onboarding and ongoing training for care coordination staff on protocols and platforms.
• Analyze care transition metrics and productivity to inform management decisions.
• Coordinate continuous quality improvement initiatives to support efficiency and value-based care goals.
• Perform other duties as assigned and ensure attendance and policy compliance.

Skills

Care coordination

Team leadership

Discharge planning

Analytical problem-solving

Effective communication

Regulatory knowledge

EHR proficiency

Education

Bachelor's degree in Nursing, Social Work, Healthcare Administration, or related field

Master's degree preferred

Experience/education combination allowed in lieu of degree

Tools

EHR systems

Healthcare software

Office productivity tools

Job description

Community Health Systems, Inc. seeks a Remote Manager, Continuum of Care to lead care coordination operations, oversee transition programs, and monitor performance against quality, cost, and patient experience metrics.

The role partners with post-acute network providers to reduce readmissions, optimize in-network utilization, and advance value-based care initiatives across the organization. Responsibilities include standardizing SOPs, directing staff development, analyzing transition data, and