Senior Manager, Post-Acute Care Management (Virtual)

Devoted Medical Services; Waltham (MA); On-site; USD 110,000 - 173,000; Full time

Benefits offered by this job

Health, dental and vision plan

Generous paid time off

$100 monthly mobile stipend

Stock options

Bonus eligibility

Parental leave

401K

Job summary

Devoted Health is seeking a seasoned Senior Manager to lead Transitions of Care (TOC) across a virtual, geographically dispersed frontline nursing and care-coordination team. You will drive performance, staff development, and quality outcomes to ensure safe, compassionate post-acute care after hospital discharge.

The role emphasizes servant leadership, staff coaching, and strong collaboration with clinical and operations leaders to shape strategy and execution, all while maintaining

Qualifications

• 5+ years of experience leading high performing clinical teams in a transitional care and/or care management setting, ideally across a virtual and/or geographically dispersed workforce.
• 3+ years of experience in coaching and developing other leaders/managers (i.e. past manager-of-managers)
• Active RN license in good standing, and/or BSN or equivalent related degree, master’s preferred
• Experience in post-acute medicine, nursing and case management processes, internal medicine, urgent care, emergency room, hospital medicine, and/or geriatrics
• Experience managing and/or working in an interdisciplinary care team setting, along with a strong conviction for interdisciplinary care in general
• Extensive experience as an enthusiastic change agent/transformational leader

Responsibilities

• Transformational Clinician Leadership: Cultivate & inspire a collaborative, patient-oriented, high-performing team of front-line nurses, care coordinators, educators & nurse leaders dedicated to improving post-acute patient experiences & outcomes
• Coaching & Development: Drive hiring, training, workflow improvement, skill development, and performance management strategies for frontline teams and managers
• Results-Driven Performance Management: Track & manage staff performance against a combination of productivity, quality of care and clinical outcome KPIs to ultimately reduce avoidable admissions & readmissions; lead regular meetings with managers & front-line staff to provide feedback, identify & act upon opportunities for improvement, and provide consistent coaching & encouragement
• Servant Leadership: This individual will be expected to provide frontline patient care 10% -20% of their week; we consider this work essential in developing a deep understanding of how our program works and where we can improve, and in building lasting trust/followership among the frontline and management team
• Thought Partnership: Work closely with other clinical & operational program leads to shape the program’s scope, strategy & execution to optimize outcomes for our patients & our interdisciplinary care teams

Skills

Clinical leadership

Team management

RN license

Post-acute medicine

Interdisciplinary care

Change agent

Education

RN license or BSN

Master’s degree preferred

Job description

Devoted Health is seeking a seasoned Senior Manager to lead Transitions of Care (TOC) across a virtual, geographically dispersed frontline nursing and care-coordination team. You will drive performance, staff development, and quality outcomes to ensure safe, compassionate post-acute care after hospital discharge.

The role emphasizes servant leadership, staff coaching, and strong collaboration with clinical and operations leaders to shape strategy and execution, all while maintaining