Remote Management Analyst – HR Systems & Help Desk Liaison

United States Fleet Forces Command; Fort Meade (MD); Remote; USD 85,000 - 111,000; Full time

Benefits offered by this job

Telework eligible

Job summary

United States Fleet Forces Command in Fort Meade, MD, is seeking a Management Analyst in the Human Resources/Manpower & Manning/Education and Training Directorate. You will serve as a liaison between TWMS and Waypoints Users to ensure customer satisfaction with system updates and help desk ticket resolutions. The position allows telework.

Minimum qualifications include a Ph.D. or equivalent doctorate, or three years of graduate study; transcripts may be requested.

Qualifications

• Ph.D. or equivalent doctoral degree or 3 years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Responsibilities

• Serve as liaison between Total Workforce Management Services (TWMS) and Waypoints Users to provide customer satisfaction on system updates, questions and resolution of help desk tickets.

Education

Ph.D. or equivalent doctoral degree

3 years of progressively higher level graduate education leading to such a degree or LL.M.

Job description

United States Fleet Forces Command in Fort Meade, MD, is seeking a Management Analyst in the Human Resources/Manpower & Manning/Education and Training Directorate. You will serve as a liaison between TWMS and Waypoints Users to ensure customer satisfaction with system updates and help desk ticket resolutions. The position allows telework.

Minimum qualifications include a Ph.D. or equivalent doctorate, or three years of graduate study; transcripts may be requested.