Remote Maltese QA Lead for UI, Marketing & Product Content

remote work; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Welo Global is a multilingual AI and content solutions provider serving a wide range of clients. This role owns the English into Maltese quality standards, acts as the primary client-facing linguistic expert, and drives consistency and governance across UI, marketing, product, informational, legal, and support content.

You will analyze requirements, publish monthly quality digests, coach reviewers, and map style guides to content types while maintaining alignment with the client by upholding

Qualifications

• 3–5+ years in Localization Quality Assurance or related governance roles.
• Experience as the primary client contact for Language Managers and handling arbitration/escalations.
• Deep knowledge of LQA frameworks including RQE, LQE, error rubrics, and severity mapping.
• Ability to analyse style guide changes and map expectations by content type.
• Facilitation skills for coaching, shadowing, alignment roundtables, and monthly quality reporting.
• Native-level Maltese and professional-level English.

Responsibilities

• Own English-to-Maltese quality standards and governance across UI, marketing, product, informational, legal, and support content.
• Publish a structured monthly quality digest with performance and improvement priorities.
• Coach Reviewers one-to-one, run shadowing sessions, and deliver data-driven training.
• Propose style guide improvements and share patterns with the Quality Manager.
• Maintain alignment with the client by treating Language Manager decisions as the standard.

Skills

Localization QA

Client-facing

Arbitration

LQA frameworks

Job description

Welo Global is a multilingual AI and content solutions provider serving a wide range of clients. This role owns the English into Maltese quality standards, acts as the primary client-facing linguistic expert, and drives consistency and governance across UI, marketing, product, informational, legal, and support content.

You will analyze requirements, publish monthly quality digests, coach reviewers, and map style guides to content types while maintaining alignment with the client by upholding