Remote Maintenance Request Coordinator

Hrstalentsolutions; Knoxville (TN); Remote; USD 39,000 - 44,000; Full time

Benefits offered by this job

Full-time remote

Job summary

Hrstalentsolutions is seeking a Maintenance Request Coordinator to handle online maintenance submissions remotely. The role emphasizes accurate intake, clear descriptions, and communicating verified progress while avoiding commitments before confirmation.

The job focuses on customer service and office administration, requires careful handling of dates and status terms, and involves keeping records secure and up-to-date for the next colleague.

Qualifications

• Previous exposure to office administration or customer service can be useful, but it is optional.
• You should be calm with frustrated residents and careful with dates and status terms.

Responsibilities

• Review assigned online maintenance submissions.
• Check for required description and contact details.
• Route urgent reports under the defined process.
• Record access preferences without promising a visit.
• Check the current work-order stage.
• Share approved status updates with residents.
• Keep supporting files and correspondence linked.

Skills

Customer service

Office administration

Communication

Job description

Hrstalentsolutions is seeking a Maintenance Request Coordinator to handle online maintenance submissions remotely. The role emphasizes accurate intake, clear descriptions, and communicating verified progress while avoiding commitments before confirmation.

The job focuses on customer service and office administration, requires careful handling of dates and status terms, and involves keeping records secure and up-to-date for the next colleague.