Remote Luxury Travel Experience Specialist

Manatal; New York (NY); Remote; USD 42,000 - 65,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from home.

Qualifications

• Experience in customer service in travel or hospitality.
• Ability to work independently in a remote environment.
• Strong communication and attention to detail.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations and itineraries.
• Communicate travel details, documentation, and agency guidelines.
• Monitor bookings for accuracy and follow up on satisfaction.
• Resolve questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems.

Skills

Strong communication

Customer service

Remote work

Attention to detail

Digital tools

Travel enthusiasm

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from home.