Remote Luxury Travel Experience Specialist

Manatal; San Francisco (CA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Travel-related perks

Industry discounts

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for high-end clients. This fully remote role focuses on personalized service, detailed coordination, and seamless communication before, during, and after trips.

You will help clients with luxury reservations, itinerary updates, and special accommodations, maintaining organized records and using digital tools from home.

Qualifications

• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• Strong communication and attention to detail

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication skills

Interpersonal skills

Remote work

Organizational skills

Tools

Booking platforms

Digital tools

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for high-end clients. This fully remote role focuses on personalized service, detailed coordination, and seamless communication before, during, and after trips.

You will help clients with luxury reservations, itinerary updates, and special accommodations, maintaining organized records and using digital tools from home.