Remote Luxury Travel Concierge & Customer Support

Rudybtravel; Gresham (OR); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry-related discounts

Supportive team culture with training and development

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients during their travel journey. In this role, you will respond to inquiries, assist with bookings, and ensure client satisfaction.

The ideal candidate appreciates attention to detail, possesses strong communication skills, and has prior customer service experience in travel or hospitality. Enjoy a fully remote environment with growth opportunities and travel perks.

Qualifications

• Experience in travel, hospitality or service-related fields preferred.
• Ability to manage multiple client requests efficiently.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings including changes and cancellations.
• Provide accurate information on destinations and travel requirements.
• Coordinate booking details and confirm itineraries for client satisfaction.
• Follow up with clients to ensure a positive experience.
• Address client concerns with empathy and professionalism.
• Maintain accurate documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients during their travel journey. In this role, you will respond to inquiries, assist with bookings, and ensure client satisfaction.

The ideal candidate appreciates attention to detail, possesses strong communication skills, and has prior customer service experience in travel or hospitality. Enjoy a fully remote environment with growth opportunities and travel perks.