Remote Luxury Travel Concierge

Aisles & Abroad

New York (NY)

Remote

USD 45,000 - 65,000

Full time

2 days ago
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Benefits offered by this job

Structured onboarding and training
Access to reservation systems and旅行资源
Ongoing support and professional dev
Flexible work environment
Collaborative and supportive team

Job summary

Aisles & Abroad is seeking a Luxury Travel Specialist to deliver premium travel planning and client coordination in a remote environment. You will manage upscale itineraries, maintain client profiles, and communicate professionally with clients across channels.

Ideal candidates bring strong customer service experience, meticulous attention to detail, and comfort using online reservation systems. This role offers a structured onboarding and flexible work environment.

Qualifications

  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfortable using online systems and digital platforms.
  • Ability to manage multiple client requests in a remote environment.
  • Customer service, hospitality, or coordination experience preferred.
  • Reliable internet access and ability to work remotely.

Responsibilities

  • Assist with planning and coordinating upscale travel experiences and reservations.
  • Support client requests related to accommodations, itineraries, and scheduling.
  • Maintain accurate client profiles and travel details in internal systems.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Review travel confirmations and service details for accuracy and completeness.
  • Provide ongoing support to ensure a smooth and high-quality client experience.
  • Follow established processes and service standards.
  • Collaborate with internal teams to meet client expectations.

Skills

Customer service
Attention to detail
Communication
Remote work

Tools

Reservation systems
Travel planning tools

Job description

Aisles & Abroad is seeking a Luxury Travel Specialist to deliver premium travel planning and client coordination in a remote environment. You will manage upscale itineraries, maintain client profiles, and communicate professionally with clients across channels.

Ideal candidates bring strong customer service experience, meticulous attention to detail, and comfort using online reservation systems. This role offers a structured onboarding and flexible work environment.

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