Remote LTD Claims Examiner - Meaningful Impact & Growth

Lincoln Financial Group; United States; Remote; USD 45,000 - 81,000; Full time

Job summary

Lincoln Financial Group is seeking an experienced Long-Term Disability (LTD) Claims Examiner for a 100% remote role in the United States. You will independently manage LTD claims from intake to resolution, communicating with claimants, employers, and medical professionals to gather information and make informed decisions.

You will interview claimants, review medical documentation with clinical and vocational experts, and ensure timely, ethical determinations aligned with company guidelines and

Qualifications

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
• 1+ Years of long-term disability claims experience directly aligned with the specific responsibilities for this role.
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.

Responsibilities

• Independently manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, coordinating with claimants, employers, and medical professionals via phone and email.
• Conduct initial and ongoing interviews with claimants to gather information and review medical documentation with clinical and vocational experts to support decisions.
• Deliver timely and ethical claim determinations in line with guidelines and regulatory standards.
• Collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to support appropriate determinations.
• Review complex medical records and use tools to determine claim durations and guide action planning throughout the lifecycle.
• Provide excellent customer service by identifying needs and building strong relationships with claimants, employers, and internal partners.

Skills

Written communication

Verbal communication

Multitasking

Organizational skills

Education

Bachelor's degree or equivalent

Job description

Lincoln Financial Group is seeking an experienced Long-Term Disability (LTD) Claims Examiner for a 100% remote role in the United States. You will independently manage LTD claims from intake to resolution, communicating with claimants, employers, and medical professionals to gather information and make informed decisions.

You will interview claimants, review medical documentation with clinical and vocational experts, and ensure timely, ethical determinations aligned with company guidelines and