Remote Long-Term Disability Claims Specialist

Lincoln Financial Group; Charlotte (NC); Remote; USD 45,000 - 81,000; Full time

Benefits offered by this job

Tuition assistance program

Leadership development and virtual培训

Job summary

Lincoln Financial Group is seeking a Long-Term Disability Claims Advisor to independently manage LTD claims from intake through resolution, engaging claimants, employers, and medical professionals by phone and email.

Remote opportunities are available with no relocation. The role emphasizes ethical, timely decisions, cross-functional collaboration, and ongoing professional development within a supportive environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1+ year LTD claims experience.
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.

Responsibilities

• Manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, communicating with claimants, employers, and medical professionals via phone and email.
• Conduct initial and ongoing interviews with claimants and review medical documentation to support informed decisions.
• Deliver timely and ethical claim determinations in line with guidelines and regulatory standards.
• Collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to determine appropriate claim durations.
• Review complex medical records and use tools to guide ongoing action planning throughout the claim lifecycle.
• Deliver exceptional customer service and build strong relationships with claimants, employers, and internal partners.

Skills

Disability claims experience

Written communication

Organizational skills

Multi-tasking

Education

Bachelor's degree or equivalent

Job description

Lincoln Financial Group is seeking a Long-Term Disability Claims Advisor to independently manage LTD claims from intake through resolution, engaging claimants, employers, and medical professionals by phone and email.

Remote opportunities are available with no relocation. The role emphasizes ethical, timely decisions, cross-functional collaboration, and ongoing professional development within a supportive environment.