Remote LTD Claims Examiner - Impactful Decisions

Lincoln Financial; Charlotte (NC); On-site; USD 45,000 - 81,000; Full time

Benefits offered by this job

PTO/ parental leave

401K and employee benefits

Free financial counseling

Health coaching and EAP

Tuition assistance program

Work arrangements that work for you

Job summary

Lincoln Financial is seeking an experienced Long-Term Disability (LTD) Claims Examiner for a 100% remote role. You will independently manage LTD claims from intake through resolution, coordinating with claimants, employers, and medical professionals to gather information and assess disability status.

Responsibilities include conducting claimant interviews, reviewing medical documentation with clinical and vocational input, and delivering timely, ethical decisions in line with company guidelines.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1+ year of long-term disability claims experience.
• Strong written and verbal communication; excellent organization.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Manage LTD claims from intake to resolution via phone and email.
• Interview claimants and review medical records with input from clinical/vocational experts.
• Deliver timely, ethical claim determinations aligned with guidelines.
• Collaborate with case managers, nurse case managers, vocational specialists, and physicians.
• Review complex medical records to determine claim duration and actions.
• Provide exceptional customer service and build relationships with claimants and employers.

Skills

Written communication

Verbal communication

Organizational skills

Multi-tasking

Education

Bachelor's degree or equivalent experience

Job description

Lincoln Financial is seeking an experienced Long-Term Disability (LTD) Claims Examiner for a 100% remote role. You will independently manage LTD claims from intake through resolution, coordinating with claimants, employers, and medical professionals to gather information and assess disability status.

Responsibilities include conducting claimant interviews, reviewing medical documentation with clinical and vocational input, and delivering timely, ethical decisions in line with company guidelines.