Remote Long-Term Disability Case Manager

Symetra Financial Corporation; Bellevue (WA); Hybrid; USD 54,000 - 91,000; Full time

Benefits offered by this job

Flexible full-time or hybrid telecommu

401(k) plan

Paid time away

Bonus program

Job summary

Symetra Financial Corporation is seeking a Long-Term Disability (LTD) Case Manager to make timely, accurate LTD decisions by gathering data from clinical, vocational, employer, and financial sources. You will assess information against policy contracts and procedures, and communicate decisions clearly to stakeholders.

The role emphasizes customer service, regulatory alignment, and teamwork in a hybrid work environment with potential for growth in LTD claim administration expertise.

Qualifications

• Customer service experience required.
• 2-5 years of cumulative, relevant experience.
• Ability to interpret policy language.

Responsibilities

• Make timely, accurate LTD new and ongoing claim decisions.
• Collect relevant clinical, vocational, employer, and financial information.
• Assess information against contract terms and procedural documents.
• Prepare clear written and verbal communications to internal and external contacts.

Skills

Customer service

Policy interpretation

Disability claims experience

Job description

Symetra Financial Corporation is seeking a Long-Term Disability (LTD) Case Manager to make timely, accurate LTD decisions by gathering data from clinical, vocational, employer, and financial sources. You will assess information against policy contracts and procedures, and communicate decisions clearly to stakeholders.

The role emphasizes customer service, regulatory alignment, and teamwork in a hybrid work environment with potential for growth in LTD claim administration expertise.