Hybrid Lead, Long-Term Disability Claims

Lincoln Financial; Charlotte (NC); Hybrid; USD 95,000 - 152,000; Full time

Benefits offered by this job

PTO/Parental leave

Competitive benefits

401K plan

Tuition assistance

Job summary

Lincoln Financial is hiring a Claims Manager to lead a Long Term Disability Claims team. You will guide a group of claims specialists, provide SME support, and drive performance, training, and development. The role emphasizes talent management and service excellence for our customers and claimants.

The position is hybrid, located in Charlotte, NC, with 3 days in Lincoln offices weekly. A 4-year degree is preferred and relocation is not offered.

Qualifications

• 5+ years of experience in Long Term Disability claims with increasing responsibilities.
• Experience leading teams and providing coaching to staff.
• Bachelor's degree preferred, relevant professional credentials are a plus.

Responsibilities

• Evaluate team performance and take action to meet standards.
• Provide SMEs support to team members and stakeholders.
• Offer training and stretch assignments to develop talent.
• Set priorities, goals and objectives for the team.
• Ensure top talent is retained and development is ongoing.
• Monitor claim trends and drive process improvements.

Skills

Long Term Disability Claims

Leadership

Team Management

Performance Feedback

Education

Bachelor's degree

Job description

Lincoln Financial is hiring a Claims Manager to lead a Long Term Disability Claims team. You will guide a group of claims specialists, provide SME support, and drive performance, training, and development. The role emphasizes talent management and service excellence for our customers and claimants.

The position is hybrid, located in Charlotte, NC, with 3 days in Lincoln offices weekly. A 4-year degree is preferred and relocation is not offered.