Remote Loss Draft Specialist: Claims & Customer Care

166 Proctor Loan Protector; Texas; Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Tuition reimbursement

Job summary

Proctor Loan Protector, a Brown & Brown subsidiary, is seeking a Loss Draft Associate for a remote role aligned with Central Time 8:00–4:30. You will monitor the loss draft process in a call center setting and document activity in the loss draft module and servicing system.

You will verify coverage, gather client information, determine claim eligibility, process deposits, and perform outbound calls while maintaining accuracy in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Proficient in Windows-based environment.
• MS Office Skills (Excel/Word).
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication.

Responsibilities

• Verify insurance policy coverage.
• Verify Client information.
• Determine if loss is covered by insurance.
• Document claim details in loss draft module and servicing system.
• Ensure required paperwork is completed.
• Handle check deposits.
• Make outbound calls.
• Process claims completely.

Skills

Communication skills

Customer service

Analytical skills

Attention to detail

Team player

Fast-paced environment

Education

High School Diploma/GED

Tools

MS Office

Job description

Proctor Loan Protector, a Brown & Brown subsidiary, is seeking a Loss Draft Associate for a remote role aligned with Central Time 8:00–4:30. You will monitor the loss draft process in a call center setting and document activity in the loss draft module and servicing system.

You will verify coverage, gather client information, determine claim eligibility, process deposits, and perform outbound calls while maintaining accuracy in a fast-paced environment.