REMOTE Loss Draft Specialist

Carrington Mortgage Services, LLC; Orange (CA); À distance; USD 30 000 - 34 000; Plein temps

Résumé du poste

Carrington Mortgage Services, LLC is seeking a Loss Draft Specialist to work remotely from home. You will handle loss draft and property damage requirements, process checks and documents, order inspections, and manage the loss drafts queue to evaluate exceptions.

The role requires strong attention to detail, solid organizational skills, and the ability to comply with laws and company policies while protecting client interests and meeting SLAs.

Qualifications

• Outstanding attention to detail and organizational skills.
• Ability to understand, remember, and apply oral and/or written instructions.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to organize and prioritize own work schedule.

Responsabilités

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

Connaissances

Attention to detail

Organizational skills

Instruction following

Communication skills

Decision making

Time management

Formation

High School diploma or equivalent

Description du poste

Come join our amazing teamand work remote from home!

The loss Draft Specialist will be responsible for performing loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $22.00 to $25.00.

What you'll do:

• Perform loss draft and property damage requirements including processing checks, processing documents, ordering and reviewing inspections, working loss drafts queue, and evaluating exceptions.
• Review adjuster worksheets for depreciation, validate scope/costs of repairs and take appropriate action when necessary.
• Review and evaluate claim packages and order/review inspection reports to determine draw eligibility for the claim.
• Reduce risk or loss by assessing the classification of the claim.
• Comply with applicable company policies and procedures, statutes, regulations and other legal requirements governing claims handling.
• Protect the interest of the client by initiating fraud processes when necessary.
• Assist with monitoring quality of services rendered by appraiser, contractors, inspectors, and insurance loss draft personnel and make recommendations to manager/supervisor.
• Work efficiently in client and company proprietary applications.
• Respond to written and verbal customer requests, inquiries, and complaints in a timely and professional manner.
• Provide assistance and back up as needed to meet client requirements and SLAs.
• Perform other duties as assigned.

What you'll need:

• High School diploma or equivalent work experience.
• Two (2) or more years’ experience in insurance, banking, finance, mortgage servicing or related experience.
• Strong knowledge of claims handling and claims practices.
• General knowledge of insurance theory and practices, insurance contracts and their application.
• Familiarity with property estimating systems and claims documentation procedures.
• Outstanding attention to detail and organizational skills
• Ability to understand, remember, and apply oral and/or written instructions or other information
• Ability to understand, remember, and communicate routine, factual information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to organize and prioritize own work schedule on short-term basis (longer than one month).
• Ability to make decisions that have moderate impact on the immediate work unit.